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CCNY Standard Warranty:
Depot warranty includes 90 days minimum on computer
components, one year on refurbished Sun workstations
and servers, and two years on Sun Embedded or
custom workstations and servers. This warranty
includes telephone technical support and defective
part replacement. Technical and RMA department
telephone assistance is available between the
hours of 9:00AM and 5:00PM (Eastern Standard
Time), Monday through Friday, excluding CCNY
holidays. Exception to the depot warranty is
equipment offered on an "as is" basis.
Extended
Warranty:
An extended warranty is available and may
be purchased at the time of sale, during,
or at the end of an existing warranty time
period. The extended warranty period must
be purchased in 12-month increments.
Out
of Warranty Repair:
If a defective part or system is no longer
within the established warranty period, CCNY
shall charge a nominal fee for evaluation
and repair of the reported problem. Any replacement
or additional parts needed for a successful
repair shall be billed to the customer. Customers
will be given a quote on repair costs prior
to a repair being completed.
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IT
Hardware Refurbished-Used-New
- Sun
Servers, Desktops,
Storage
- Cisco
Routers, Switches, Security
Network Security
Contracts
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